Profitability in the retail industry is highly sensitive to the level of consumer spending and any downturn can have a significant impact on bottom line. This makes the monitoring of relevant key performance indicators imperative.
At WMS we advise on this area to ensure that our retail clients effectively manage their business. We give the clients reassurance that their key performance indicators are relevant, tailored and best practice.
We can advise on retail metrics including:
Wages and effective staff rostering;
Sales per square metre;
The average sale per customer;
The average add on sale per customer;
The level and appropriateness of any discounts given;
Stock turnover, and any stock wastage or leakage; and
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